Wednesday, January 17, 2007
FLOODING PREVENTION COSTS
HERNE HILL RESIDENT RECEIVES £2,000 FROM THAMES
WATER FOR FLOOD PREVENTION MEASURES TAKEN AFTER THE 2004 FLOODING.
We have received the following letter from a Herne Hill resident which has been sent to the South London Press.
" Some of your r4readers in Herne Hill might be interested to know that following the floods in April 2004, Thames Water have recently paid for flood guards to be installed at my property while appearing to contradict the results of a survey they commissioned.
The survey was carried out by their subcontractors in Spring 2006 to see whether any flood prevention measures would be effective for my basement flat, which had suffered a fair amount of damage during the floods. Eventually in July I received a letter ( with no return address or phone number from Thames Water's Sewer Flooding Programme Manager stating that my property was unsuitable for mitigation devices. However when i phoned the surveyors, they told me that their report had recommended precisely the flood guards I had already paid to have installed myself. It seems that Thames Water were attempting to avoid the cost ( almost £2,000 of flood prevention measures their own survey had recommended ?
When I wrote to Thames Water pointing out the inconsistency they hastily apologised for their incorrect advice and refunded me the full cost of the flood guards. As far as as i can see they ought to pay for flood prevention measures for everyone affected by the floods.
Contact Peter Saunders, Sewer Flooding Manager, Thames Water POBox 436 Swindon, SN38 1TU.
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